CONSULTING· COACHING
The Attuned Listening Workshop
A workshop on the listening skills that grow psychological safety and develop emotional intelligence.
The problem isn't intention. It's infrastructure.
9/10
Employees want want their employer to value their emotional and psychological welfare and provide relevant support.
– Niagara Institute
74%
of employees say being heard at work boosts engagement and motivation, while most professionals retain less than half of what they hear.
- 2024 Indeed Workplace Study
400k
Research spanning 400,000 workplace observations identifies listening quality as one of the strongest predictors of relationship quality at work — stronger even than its effect on individual performance. , r = .51 (effect size on relationship quality
- Kluger et al., Journal of Business and Psychology, 2023
6 domains
Listening is linked to — and likely a cause of — better outcomes across six organisational domains: job performance, leadership, relationship quality, trust, job knowledge, and employee well-being.
- Kluger & Itzchakov, Annual Review of Organizational Psychology and Organizational Behavior, 2022
The Core Model
A four-step framework grounded in psychological safety research.
Regulate
Stay grounded before and during a conversation so you can actually hear — not just react.
Inquire
Ask clarifying questions instead of jumping to interpretation or advice. Curiosity over conclusion.
Reflect
Check what you heard against what was actually said. Separate signal from story.
Advance
Choose how and whether to respond in a way that builds safety and moves the conversation forward.
Drawing on Edmondson's psychological safety research, David Brooks on attunement, and EY Global Neuroinclusion data (2025) — this is a leadership skill, not a soft skill.
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Most of us were never taught to listen — only to respond. Attuned Listening is a practical skill-building workshop that gives teams and leaders a shared language and concrete tools for the quality of listening that makes people feel safe enough to perform, speak up, and contribute fully.
WHO IS THIS FOR
HR & People Leaders
You know what psychological safety is supposed to look like. The gap between the policy and the room — that's where this work lives.
Managers & Team Leads
Navigating neurodiversity, disclosure, and team dynamics without the right tools is exhausting. Attuned Listening doesn't add to your load — it changes how you carry it.
NGO & Nonprofit Staff
Mission-driven teams high-pressure, under-resourced, deeply committed. You need tools that work in the real conditions you're actually in — not the ideal ones.
DEI & Culture Leads
You've built the language. You've done the training. And you've watched it not quite land. The missing piece is usually this: people don't know how to actually listen across difference.
WHAT PARTICIPANTS LEAVE WITH
Shared language
A framework the whole team can reference — immediately, in real situations, without needing a refresher.
Concrete Tools
Four practical practices they can reach for in the room - not later. Not theory. Not a handout they'll file away.
Barrier Awareness
A clear picture of their own listening patterns — reactive responses, assumptions, emotional flooding.
Safer Conversations
The conditions for earlier issue reporting, cleaner conflict, and better disclosure conversations.
Feedback Language
Ways to give and receive feedback without pathologizing or shutting people down.
Next Steps
Each participant leaves with one behavioral commitment for the following 14 days.
Investment
Pilot rate is available while we build our evidence base.
PILOT RATE
€1,250 — Pilot rate is available while we build our evidence base. Once three pilots are complete, the rate moves to standard.
STANDARD RATE
€1,800 — Workshop for 6 — 20 individuals. Larger group pricing available on request.
CONSULTING ENGAGEMENT
From €5,000 — includes diagnostic, cohort report, and Edmondson Psychological Safety baseline
FOLLOW UP SESSIONS
Available upon request.